[Issue Reported] When inviting a coach for the first time, they are unable to accept their invite & unable to access any of the components on their vnn dashboard.

Some users have reported that their coaches are not able to accept their invites to be a coach, and they are unable to access any of the widgets on their VNN dashboard. No worries, our Development team has been made aware of the issue and is working on correcting it.

In the meantime, have your coaches do the following:

  1. Login to their account at getvnn.com
  2. Once logged in, go to alerts.getvnn.com
  3. Accept the Coach Invite that is waiting for you there
  4. Once you have accepted your invite, go back to your dashboard home and you will have full access to your widgets!

If you are still experiencing this issue after trying the steps listed above, please contact us by submitting a ticket at vnnsupport.com and we can help!



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