Some users are currently unable to upload team schedules via excel fiels through VNN Scheduler. This issue has been tested and it has been confirmed that uploading a schedule using our VNN template or using Schedule start files will not work. You may still get the green confirmation/success message but after refreshing youll notice that your schedule does not appear. We have carded the issue and sent it into our developers.
In the meantime you will need to add your scheduled events individually or if you are syncing with another service, disregard this message.
If you are experiencing issues when uploading your schedules via excel and would like to be notified when the issue is resolved, reach out to our support team so that we can add you to our reach-outs list for product updates!
We are available Mon-Fri 8am-5pm eastern time and you can reach us by
Phone: 616-930-4100
Email: connect@vnnsports.net
Or live chat, which you can access when you are logged into your athletic site or from your vnn dashboard at getvnn.com!
